Markham HVAC Pros ("we," "us," or "our"): when you share your details with a local home comfort company, you deserve to know exactly where they go. This document answers that question for our website visitors: what information we request, how it supports our services, and the practices that guard it along the way.
What This Site Collects
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
How We Use Your Information
Your details put to work for you. We use the information you submit to reply to your enquiry, prepare an accurate quote, arrange a convenient appointment time, and carry out the service you asked for. Occasionally we may follow up to confirm a booking or check that the work met your expectations.
Safeguards for Your Details
Safeguards are applied at every stage. We maintain appropriate technical and organizational measures around the information we hold, limit access to the small circle of people involved in your service, and dispose of records responsibly once they are no longer required. Selling personal information plays no part in what we do.
How Cookies Work Here
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
Measuring Website Usage
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Your Choices
The information we hold about you belongs to you. On request, we will tell you what personal details we have, correct anything inaccurate, or remove your record entirely where no legal obligation requires us to keep it. Getting started is as simple as sending us a message through the contact details provided below.
Contact Us
We would rather hear from you than leave you wondering. If any part of this policy is unclear, or if you want to exercise the choices described above, our team is available through the following contact details:
Markham HVAC Pros
Email: [email protected]
Markham, ON